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     Privacy & Website Policy

Privacy Practices & Website Policy
Effective Date: June 6, 2024
At Peter Bourque NP, your privacy, confidentiality, and trust are central to the care we provide. This policy explains how we handle your health information, protect your privacy, and use information collected through our website.
 
1. Our Commitment to Your Privacy
We are dedicated to protecting your personal and health information in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and New York State law. We will not use or share your information except as described in this policy or as required by law.
 
2. Information We Collect
We may collect:
  • Personal Information: Name, address, phone number, email, insurance information, and billing details.
  • Health Information: Medical history, current medications, treatment details, and other information needed to provide care.
  • Website Information: IP addresses, browser type, device data, and cookies to improve site performance.
 
3. How We Use and Disclose Your Information
We may use or share your information for the following:
  • Treatment – To provide, coordinate, and manage your care.
  • Payment – To process billing and insurance claims.
  • Healthcare Operations – For scheduling, administration, quality assurance, and staff training.
  • Legal Requirements – To comply with laws, court orders, or government requests.
  • Public Health & Safety – To report suspected abuse, neglect, or serious threats of harm.
  • Communication – To contact you about appointments, services, or treatment updates.
We will never sell your health information or use it for marketing without your explicit written consent.
 
4. Website Privacy
  • Cookies & Tracking: Our website may use cookies and analytics to improve performance. You may disable cookies in your browser.
  • Third-Party Services: We use secure third-party platforms (e.g., telehealth, billing, and patient portals) that follow strict security standards.
  • No PHI in Forms: Please avoid entering protected health information into general website contact forms unless through our secure patient portal.
 
5. Your Privacy Rights
You have the right to:
  • Access and obtain a copy of your health records.
  • Request corrections to your information.
  • Ask us to limit certain uses or disclosures (though we may not always be able to agree).
  • Request communications in a specific format (e.g., phone only, mail only).
  • Receive an accounting of certain disclosures we have made.
  • File a complaint without retaliation if you believe your privacy rights have been violated.
 
6. Data Security
We use industry-standard administrative, physical, and technical safeguards to secure your information against unauthorized access, disclosure, or misuse.
 
7. Updates to This Policy
We may update this policy from time to time. Any changes will be posted on this page with the updated effective date.
 
8. Contact Us
If you have questions or concerns about this Privacy Practices & Website Policy, please contact us:
Peter Bourque NP – Telehealth New York
1650 Sycamore Ave, Ste 39
Bohemia, NY 11716-1736
📞 Phone: (631) 317-1024
📠 Fax: (631) 315-8042
📧 Email: jocelyn@peterbourquenp.com

Peter Bourque NP

Telehealth New York​, License # F402626,

1650 Sycamore Avenue Ste 39, Bohemia, NY 11716-1736 ​Phone: (631) 213.1770 Fax: (631) 315.8042​

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